PRIVACY POLICY

At Pearl Orchids, we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information when you interact with our website or place an order:

Personal Information: Name, phone number, email address, billing and shipping address.
Payment Information: Payment details are processed securely through our payment gateway partners. We do not store your full card or banking details.
Usage Information: Data such as IP address, browser type, and pages visited to help us improve your browsing experience.

2. How We Use Your Information

Your information is used to:

Process and deliver your orders.
Communicate order updates, offers, or important notifications.
Improve our website, products, and customer experience.
Respond to your queries or support requests.

We do not sell, rent, or share your personal data with third parties, except as required for processing your order (e.g., courier and payment partners).

3. Data Security

We use secure servers and encryption to protect your personal data.
While we take all reasonable precautions, no online data transmission can be completely secure. By using our services, you acknowledge and accept this risk.

4. Cookies

Our website may use cookies to improve your browsing experience.
Cookies help us understand user preferences and website performance. You can choose to disable cookies through your browser settings, but some features may not function properly.

5. Third-Party Services

We may use trusted third-party partners (like payment gateways or courier services) to process your orders.
These partners have their own privacy policies, and we recommend reviewing them when making a payment or using their services.

6. Your Rights

You have the right to:

Access, correct, or update your personal information.
Request deletion of your data (unless required to complete a transaction or comply with legal obligations).
Opt out of receiving promotional communications by unsubscribing from our emails.

7. Policy Updates

Pearl Orchids reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page, and continued use of our website implies acceptance of the updated terms.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Pearl Orchids
Phone: +91 98469 50299
Email: pearlorchids31@gmail.com